Last updated: October 15, 2026

At Eco Aventura Peru we respect and protect the privacy of our users. This Privacy Policy explains how we collect, use and protect the personal information you provide when you use our website and our tourism services in Peru.

1. Data Controller

Eco Aventura Peru – Travel Agency and Tour Operator
Address: Av. Tetecaca S/N, Cusco, Peru
Email: info@ecoaventuraperu.com
Phone / WhatsApp: +51 910 979 020

2. Personal Data We Collect

2.1 Data you provide directly

• Full name
• ID or passport number (required for entrance tickets, permits and trains)
• Email address
• Phone / WhatsApp number
• Nationality, date of birth and student status when required for tickets
• Dietary restrictions or relevant medical information you choose to share
• Payment information (processed securely by third parties)
• Information related to your bookings and travel preferences

2.2 Data collected automatically

• IP address
• Browser type and device
• Pages visited and length of the visit
• Cookies and similar technologies (see section 7)

2.3 Data from third parties

• Payment platforms
• Tourism service providers (hotels, transport, trains, entrance tickets)
• Contact forms, WhatsApp and social media

3. Purposes of Processing

We use your data to:

• Process bookings and manage tourism services
• Purchase entrance tickets, permits and train tickets in your name
• Send confirmations, reminders and relevant travel information
• Answer questions and provide customer support
• Issue invoices or payment receipts
• Improve the browsing experience on our website
• Send promotions and news only if you authorize it
• Comply with legal and regulatory obligations

4. Legal Basis

We process your data in accordance with the Peruvian Personal Data Protection Law (Law No. 29733) and its regulations, based on:

• Your consent
• The performance of a contract (bookings and services)
• Our legitimate interest in improving our services
• Legal obligations applicable to the tourism sector

5. Data Retention

We keep your data only for as long as necessary to fulfil the purposes described above, keep accounting and legal records, and provide after-sales service and support. After that period, the data is securely deleted or anonymized.

6. Sharing Data with Third Parties

We may share your data with:

• Hotels, local guides, transport companies, train operators and the authorities that issue entrance tickets and permits, when necessary for your trip
• Secure payment gateways (e.g. Visa, Mastercard, PayPal)
• Technology providers (hosting, email, booking management)
• Peruvian authorities when required by law

We never sell your personal data.

7. Cookies

We use cookies to remember your preferences (such as language), analyze how the site is used and improve your experience. You can disable cookies in your browser settings at any time.

8. Information Security

We apply technical and organizational measures to protect your data, including SSL encryption across the site, restricted access and protection against unauthorized access. However, no system is 100% infallible.

9. Your Rights

Under Peruvian law you have the right to access, rectify, cancel and object to the processing of your data (ARCO rights), as well as to withdraw your consent at any time. To exercise these rights, write to info@ecoaventuraperu.com with the subject “Personal data”.

10. International Transfers

If we use servers or services located outside Peru, we ensure that your data is processed under adequate protection standards in accordance with current regulations.

11. Links to Third-Party Sites

Our website may contain links to external sites such as Tripadvisor, Google or social networks. We are not responsible for their privacy policies or content.

12. Changes to this Policy

We may update this Privacy Policy when necessary. Significant changes will be announced on this website.

13. Contact

For questions about this Policy or the processing of your data, contact us at info@ecoaventuraperu.com or on WhatsApp at +51 910 979 020.